Privacy Policy
Last updated: September 10, 2026
Lycian Way Tours Inc. (“Lycian Way Tours”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect personal information when you contact us through our website, WhatsApp, email, or other communication channels.
1. Information We Collect
When you contact Lycian Way Tours, we may collect information including:

• Your name
• Your phone number
• Your email address
• Your WhatsApp profile name
• Messages and information you send to us
• Travel dates and tour preferences
• Number of travellers
• Booking-related information
• Technical message identifiers and timestamps

We only collect information that is reasonably necessary to respond to your enquiry, arrange a tour, provide customer support, or manage our business relationship with you.
2. WhatsApp Communications
When you communicate with Lycian Way Tours through WhatsApp, your messages and basic account information may be processed through the WhatsApp Business Platform provided by Meta.
We use WhatsApp to:

• Respond to tour enquiries
• Provide information about our tours
• Communicate with customers before and during their trip
• Coordinate bookings and travel arrangements
• Provide customer support

We do not sell your WhatsApp messages or personal information.
3. Automated and AI-Assisted Processing
We may use automation and artificial intelligence tools to help our staff prepare and manage customer communications.
For example, incoming customer messages may be processed using services such as n8n and OpenAI to prepare a suggested response for our team.
AI-generated responses are reviewed by a member of our team before being sent to customers where human review is part of our workflow.
These tools are used only to support our business operations and customer service.
We do not use customer conversations to make automated decisions that produce legal or similarly significant effects.
4. How We Use Your Information
We may use your personal information to:

• Respond to enquiries
• Recommend suitable tours
• Prepare quotations and booking information
• Organize accommodation, transfers, and other travel services
• Provide customer support
• Communicate important information about your trip
• Maintain records of customer communications
• Improve our customer service and internal processes
• Comply with applicable legal and accounting obligations

5. Service Providers
We may use third-party service providers to operate our communication and business systems.
These may include providers of:

• WhatsApp business communications
• Workflow automation
• Artificial intelligence services
• Cloud hosting
• Email services
• Internal team communication tools
• Data storage and business management tools

These providers may process personal information only as necessary to provide their services to us and according to their own privacy and security obligations.
6. Sharing of Personal Information
We do not sell or rent personal information.
Where necessary to arrange your tour, we may share relevant information with service providers such as:

• Hotels and accommodation providers
• Transfer companies and drivers
• Local activity providers
• Other travel service providers involved in your booking

We only share information that is reasonably necessary to provide the requested service.
7. Data Retention
We retain personal information only for as long as reasonably necessary for:

• Customer communication
• Booking administration
• Providing travel services
• Business records
• Legal, tax, and accounting requirements
• Resolving disputes or customer service matters

Information that is no longer required may be deleted or anonymized.
8. International Data Processing
Some of the service providers we use may process information outside your country of residence.
Where required by applicable law, we take appropriate measures to ensure that personal information remains adequately protected.
9. Your Rights
Depending on your location and applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing
• Request a copy of certain information
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at:
lycianwaytours@gmail.com
10. Data Deletion Requests
You may request deletion of personal information associated with your communications with Lycian Way Tours.
Please send your request to:
lycianwaytours@gmail.comPlease include enough information for us to identify the relevant conversation or customer record.
We may retain certain information where required by law or where necessary for legitimate business, accounting, fraud prevention, or dispute-resolution purposes.
11. Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet-based communication or storage system can be guaranteed to be completely secure.
12. Children
Our services are not intended to knowingly collect personal information from children without appropriate parental or guardian involvement where required by law.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will be published on this page with an updated “Last updated” date.
14. Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, please contact:
Lycian Way Tours Inc.
Email: lycianwaytours@gmail.com
Website: Adventurators.com